Shipping and Delivery

Read more about our shipping policies and options, as well as what to do if you experience a delivery issue.

How much does shipping cost?

Shipping rates depend on the weight of your order, which is calculated at checkout. If you require additional help with shipping rates, please reach out to us at [email protected].

Does Coco Moon offer expedited shipping options?

Yes! If you need your order to arrive sooner than the provided shipping time at checkout, please contact us at [email protected] and we will send you a price quote.

Does Coco Moon ship internationally?

Yes! Here at Coco Moon, we love sharing Aloha worldwide!. Shipping costs vary by country and order weight. This amount is calculated at checkout. Please note that the customer is responsible for any duty fees. If you have any further questions or con

Does Coco Moon offer free shipping?

We offer free shipping on orders with a subtotal of $100+. The subtotal is the total after any discount/reward codes are applied. Free shipping only applies to orders in the US.

What can I do if my order is delayed?

Please refer to the tracking number that was included in the shipping confirmation email that was sent to you to get the latest information on the whereabouts of your package. *Once an item has left our possession and is with the nominated mail carri

What can I do if my order was lost or damaged in transit?

Learning that your package was lost or damaged in transit is always a bummer! We are happy to assist in resolving this issue with you. If you receive your order and the it has been damaged in transit, please follow these steps to. *Please note that i