Returns
Read all about our return policies for regular orders, local pick up orders and gifts!
What is your return/exchange policy?
Please review our return policy before submitting a return request. Important: This return policy applies only to orders placed directly on cocomoonhawaii.com.If your item was purchased from a retailer, returns must be handled directly with that reta
How do I make a return?
Returns accepted within 30 days of delivery. Items must be new, unused, and with original tags. Sale items are final sale. Returns only — no exchanges. A $7.50 return fee will be deducted from your refund. Original shipping fees are non-refundable. B
Can I return an item not purchased on cocomoonhawaii.com?
We can only accept returns for purchases made through cocomoonhawaii.com. If you made a purchase through another shop or website, the exchange must be processed through that shop/website.