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Coco Moon Hawaii

We can only accept returns for purchases made through&#xA0;<a href="https://cocomoonhawaii.gorgias.help/en-US/cocomoonhawaii.com" style="font-size: 16px; box-sizing: inherit; color: rgb(29, 54, 92); text-decoration-line: none; cursor: pointer; transition: color 200ms linear 0s; caret-color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">cocomoonhawaii.com</a>. If you made a purchase through another shop or website, the exchange must be processed through that shop/website.

We can only accept returns for purchases made through cocomoonhawaii.com. If you made a purchase through another shop or website, the exchange must be processed through that shop/website.

Can I return an item not purchased on cocomoonhawaii.com?

Returns

What is your return policy?

Can I edit my order?

Can I change my shipping address?

How long will it take to receive my order?

Preorders

Popular FAQs

What if my item has a manufacturing defect?

What if an item from my order is missing or incorrect?

My order qualified for free shipping before I applied my discount. Why am I being charged a shipping fee?

Can I use my e-gift card with a discount code?

Local Pick Up

Pre-orders

Invoicing & Gift Receipts

Ordering

How much does shipping cost?

Does Coco Moon offer expedited shipping options?

Does Coco Moon ship internationally?

Does Coco Moon offer free shipping?

What can I do if my order is delayed?

What can I do if my order was lost, stolen or damaged in transit?

Shipping and Delivery

How do I make a return?

How do I make a return for a gift item?

What is REDO?

What are Coco Moon items made of?

How can I best care for my Coco Moon goodies?

What is the difference between the Quilts and Throw Blankets?

Bliss Blankets

Do you use flame retardants?

Where do you manufacture?

Why is the print on the item different from the website images?

Size Chart

Can you products also help my child learn something new?

What is an FSC Certification?

Product Questions

Can I add a gift receipt to my order?

Do you sell gift cards?

What do I need to know when gifting Coco Moon?

Gifting Coco Moon

All About Our Rainbow Rewards Program!

How do I create/access my rewards account? (Using laptop or desktop computer)

How do I create a rewards account? (Using mobile device)

How do I manage/redeem my reward points?

How can I earn reward points?

Do Reward Points expire?

Do Reward Codes expire?

Is there a minimum purchase amount to use my reward code?

Get rewarded for referring Coco Moon!

Rainbow Rewards

Do you offer wholesale?

Is Coco Moon available in stores?

Retailers and Wholesale

ShopPay

Express Checkout

Payment Options

Can I return an item not purchased on cocomoonhawaii.com?Updated 2 years ago