Find answers to our most common questions here!
Please review our return policy before submitting your return request. *Disclaimer: This return policy only applies to orders that were placed through our website (cocomoonhawaii.com). If your item was purchased at a retailer store, the return must b
If you would like to make a change to your order, please contact us at aloha@cocomoonhawaii.com with the following information:. If a refund is in order after making the change, we will process the change on your order and refund you the overpaid bal
If you need to make an edit to your shipping address, please email us at aloha@cocomoonhawaii.com with the following information:. We will be happy to update your shipping address for you!. *Please note that our company and our warehouse do the very
While our team is always working hard to get orders out as soon as possible, order processing times before an order ships can take up to 3-5 business days. Please note that during the busy holiday season, order processing can take up to 5-7 business
Orders containing a pre-order item will ship in full once everything is available. Available items will not ship partially. Pre-order items are indicated in the product description. If you have any questions, please reach out to our Customer Service