I didn't use my reward code, but the points were taken out of my balance. Can I get those points back?Updated a year ago

Once a code is redeemed, the points are deducted from the balance regardless of whether the code is used on an order or not.

If you did not use the code and want the points to be allocated back to your account, please reach out to our Customer Service team at [email protected] and they will be happy to assist!